Just thought I'd mention everything is working fine now and right when I'm ready to mix my 1st project (with this current set-up) I get a message from Avid saying I'm eligible for a free upgrade to PT 10. Well I went for it and it created another 4 days of grief with iLok. I had purchased a used PT9 and some plug-ins, I paid iLok their $100 for their transfer but couldn't help feeling very nervis when they instructed me to surrender the license og my current PT9. Everything was sailing along as long as I was giving iLok their money and surrendering my license, but sure enough that's when it ended. It seems iLok sent all of the download info and links (to PT10) to the previous owners Avid account and naturally I didn't have his email or password. I don't know if any of you have had problems with Ilok but you ask them one simple question and it takes 8 to 10 to get a simple reply. Give them too much info and they don't know what to do with it and to top it all off they don't have a telephone number or tech support other than this 8 hr reply thing on the interweb. Luckily for me a few moderators for PT hang around the DUC and a guy named Bruce was very helpful in getting things straightened out. I still don't have the license's in my Avid account but they are on my iLok and I was able to download version 10 from the knowledge base and my iLok activated it. So for now all is good in LaLa Land.
Thanks to all that helped, especially CaptDan who went another mile for me!
EDIT: BTW, this 9+10 bundle is pretty cool, I have 10 on my desktop and 9 on my laptops. The iLok key recognizes both versions.
In other words things got mixed up in the mail. I did view the pics and appreciate them but they really didn't have anything to do with my LEDs not coming on. I called Avid today and they seem to think it's because I'm not launching the program in administrators mode. I'll try it later when I get a chance. Thanks again Capt!
