Card not showing up

[Jerome Williams]

I'm hoping someone can help me with this problem.
So I rearranged my studio. I shut everything down, wired up everything and we're good to go. I turned off everything except the computer as I always have. Came back later and now it says can't load project and there's no sound passing through. It's workin. It's running Protools but not sound anywhere. I went in utilities and it says NO Card but it hasn't been touched. I need someone's expertise please. Thank you so much.

 

[Jerome Williams]

Anyone at all? please I need help.

 

[Jerome Williams]

I checked the card with my old card reader and saved the information to my computer. Therefore the card is good. Just the DM3200 not reading it. Anyone?

 

[Arjan P]

There have been some issues with the desk's card reader before, a search might turn up these old topics. But what you can do anyway is physically check out the CF card slot on the desk and try to see if there are bent pins or other obstructions in the slot. Not likely since you say it wasn't touched, but better make sure.

Also, maybe a factory reset or diagnostic test could turn up with something wrong: Power down the DM > while holding down the Shift button and buttons 1 and 2 under Output Assign, power up the DM again. While starting up, the desk indicates 'Diagnostic mode' and then opens with the Diagnostic page. The top of the list shows 'SRAM Init for Factory'. Selecting this and pressing Enter will start the reset. You can also do the individual tests from the list, the screen will tell you what to do. Good luck!

 

[Jerome Williams]

Crazy!!!! I just ran individual test. The CF CARD TEST results said NG. Not sure what that meant. Pushed exit and now is working again. I don't understand what happened but "Praise the Lord! I'm good to go. Thank you for your input Arjan.

 

[Arjan P]

Great! Glad it works. Must have been a crooked bit

 

[Jerome Williams]

I guess!